Star Platinum
Analytics & Solutions
Operational Intelligence · Automation · IT Support for Home Care & Assisted Living
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WHO WE HELP
Independent home care agencies and assisted living facilities are under sustained operational pressure — chronic staff shortages, escalating compliance obligations, and data trapped in disconnected spreadsheets and paper forms. Most don't have a dedicated technological person on staff, yet the software they already pay for through Microsoft 365 can solve many of those problems.
Your team. Any device. No disruption. Star Platinum builds practical Microsoft 365 solutions that work alongside the systems you already use.

OUR SERVICES

Operational Dashboards Power BI reports give administrators real-time visibility into staffing levels, open incidents, and compliance status — so nothing falls through the cracks between monthly reviews. Workflow Automation Power Automate flows that eliminate manual handoffs entirely: incident escalation alerts, open shift notifications, caregiver onboarding checklists, and certification expiry reminders. Custom Power Apps Mobile-first apps for incident reporting, caregiver check-ins, asset tracking, and internal documentation — built for frontline staff who need something that works on a phone or tablet in under thirty seconds. IT & Systems Support Microsoft 365 user setup, Intune device management, SharePoint configuration, and ongoing support for facilities that operate without a dedicated IT person on staff.

PROBLEMS WE SOLVE

Paper-Based Incident Reports A digital submission form with automatic supervisor notification and a timestamped audit trail, accessible from any phone or tablet. No Visibility Into Open Shifts An automated alert flow that fires the moment a shift goes uncovered, notifying the relevant supervisor and broadcasting availability to qualified caregivers. Compliance Reporting Is Manual A live Power BI dashboard drawing from your existing operational data — audit-ready at any time, not assembled the night before an inspection. Caregiver Onboarding Is Slow An automated onboarding tracker that monitors certification completions, required training, and document submissions for each new hire — with supervisors notified at every step. Scattered Spreadsheets Consolidated reporting in a single shared workspace, replacing the version confusion, missing files, and stale numbers that come with spreadsheet-based operations. No Asset Accountability A single source of truth for every piece of equipment — checked in and out by staff, flagged automatically when overdue, and exportable for any state or accreditation audit.

HOW IT WORKS
Free Consultation
We review your current workflows, identify the highest-impact gaps, and outline exactly what a solution would involve — with no obligation.
Scoped Build
We design and build inside your existing Microsoft 365 environment. No new software purchases. Most engagements are completed within four to six weeks.
Handoff & Support
Each deliverable comes with a walkthrough your team can reference. Ongoing support for facilities without technical staff.
Ready to Reduce the Administrative Load on Your Team?
Free initial consultations available. Reach out to learn what's possible for your facility.