Columbus, Ohio
Operational Intelligence & Automation for Home Care & Assisted Living
Analytics, alerts, and daily workflows automated effortlessly — so you can run your business off your phone, with peace of mind.
Free initial consultations · No access to your care record · Nothing new to buy
Independent home care agencies and assisted living facilities seeking relief from operational decision-making: chronic staff shortages, escalating compliance demands, and data scattered across spreadsheets and paper forms.
Star Platinum Solutions & Analytics relieves these pressures with custom data solutions that work alongside your existing systems, combining multiple sources of data, and enables informed, data-driven decision-making so you can run your business off your phone, with peace of mind.
Are we properly staffed, at what cost, and is the schedule structured to maximize value before overtime is authorized?
Navigate complex regulations and maintain adherence with clarity.
Leverage your existing systems for maximum value with customized solutions.
Address workforce gaps and improve team efficiency.
Automate and integrate multiple data sources into a singular report.
Waiver, private duty, and Medicare-certified providers managing caregivers across a service area rather than a building.
Communities balancing occupancy, staffing, and survey readiness with a small administrative team.
Two or more sites that need the same numbers, defined the same way, rolled up in one view.
Organizations where reporting lives with whoever has time, and continuity depends on one person.
Built alongside the systems you already pay for, rather than on top of a new one you would have to buy.
Visual reports give administrators real-time visibility into staffing levels, payroll, open incidents, and KPIs.
Automated incident escalation alerts, open shift notifications, checklists, and expiry reminders.
Mobile apps for incident reporting, caregiver check-ins, asset tracking, and internal documentation built for you.
Microsoft 365 user setup, Intune device management, SharePoint configuration.
Timekeeping, payroll, and schedule exports reconciled to show coverage and labor cost by location and shift.
Credentials, licensure, training, and checks scheduled with expiration alerts.
Every claim, every payer, every appeal deadline.
Claims sorted into denied, adjusted, and accepted, ranked by appeal deadline.
Open shift broadcasts, escalations, and deadline warnings routed to whoever can act.
Figures for lenders, payers, grant applications, and boards.
Every item below is a specific operational failure with a named mechanism against it — not a category of concern.
Excessive reliance on overtime creeps in when there's no time to evaluate scheduling decisions before they're already made.
We provide the operational intelligence you need to cut climbing payroll costs through dashboards with visual insights that promote proactive staffing decisions.
A caregiver calls out and no one knows until the shift is already short.
We close that gap with automated alerts that notify supervisors the moment a shift opens and broadcast availability to qualified caregivers, before it becomes a compliance issue.
Denied and adjusted claims sit unflagged in remittance data until revenue has already been lost.
Our automated remittance tracking sorts your claims into denied, adjusted, and accepted categories, surfacing recoverable dollars before the appeal window closes.
Bottlenecks in the onboarding process can limit access to care.
An onboarding tracker monitors certification completions and required training for each new hire, cutting time-to-bedside, and audit vulnerability.
Version confusion and missing files erode trust in your own numbers.
We consolidate reporting into a single shared workspace. One source of truth for your team, one place for auditors to look.
Equipment and devices go missing with no record of who had them last.
A logging system keeps your company assets responsibly tracked and accounted for, protecting you from replacement costs and liability gaps.
Three ways in, from a two-week proof to a full operating picture across every location. No open-ended discovery.
Package 01
Three files in. A working dashboard and a decision list out.
Package 02
The app your supervisors open every morning, with the analytics behind it.
Package 03
Every location, every domain, one definition of the numbers.
We assess and review your reporting gaps and identify solutions currently available or build towards a custom solution.
We design and build inside your existing workflows and system environment.
Each deliverable comes with a walkthrough your team can reference and adapt long-term.
Works alongside Microsoft 365, and your existing scheduling, payroll and accounting systems.
Free initial consultations available. Reach out to learn what's possible for your facility.
